There are different kinds of people in the world; there are some who are good while others are the exact opposite–the difficult people to handle. Difficult people really exist and you can find them anywhere. At work, you can not avoid meeting people who are difficult to deal with. But the level of difficulty of a person will depend on how will you handle the situation.
Here are 10 tips that can help you try in order to deal with these people smoothly without getting into an argument:
Listen
In dealing with an “unaccommodating” person, listening is the most vital step. There will be no other way to have progress in the current situation until the other person feels acknowledged. Everyone really wants to be heard by someone. But, while you are listening, stop thinking of what you are going to say, you must focus on his/her sentiments.
Respect
No matter how hard a person treats you, showing disrespect will not you resolve the situation.
Ignore
Don’t hesitate to ask.
Don’t argue.
Keep some distance between you and the other person.
Stop acting defensively.